Warm Transfers

Modified on Mon, 20 Sep 2021 at 02:45 PM

How to make a Warm Transfer

The warm Transfer is where you speak to the user of the extension you are transferring the call to, useful for telling the user who is calling.

  1. While on a call, press the Transfer key.
  2. Enter the desired extension number.
  3. Wait for them to answer, speak to them, and give details to make sure the call is answered.
  4. Hang up/Transfer.

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