How many concurrent callers can my Call Center queue support?

Modified on Thu, 27 Jul 2017 at 06:13 PM

The maximum number of concurrent queue'd calls a Call Center queue will support depends on the type of Call Center plan you subscribe to.  Please refer to the chart below.

Call Center Plan Maximum Concurrent Queued Calls (Per Queue)
Basic Call Center 25
Standard Call Center 50
Premium Call Center 525

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