Voicemail Setup

Modified on Tue, 29 Jun 2021 at 09:19 AM

The voicemail setup instructions provided below should be completed using your desk phone.


Voicemail Setup Instructions


Step 1: Press the Envelope button on your phone to access the voice portal.


Step 2: Enter your passcode (see telephone user guide), followed by the Pound Key "#"

  • The system will prompt you to enter a new passcode.

Step 3: Record your first and last name.


Note: Name recordings are used in the automated company directory listing for dial-by-name confirmations. Only record your first and last name. This is not your full voicemail greeting. 


Step 4: After completing your name recording, Press 1 to access your voicemail box.


Step 5: You will access the Voice Messaging Main Menu (see menu options below). Press 3 and follow the system voice prompts to record your No Answer Greeting.

  • (Optional) Press 2 To record a Busy Greeting (played to callers when you are on the line with another call).


Step 6: End the call when complete.


See the table below for complete voicemail menu options.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article