vFax Desktop Edition - Sending & Receiving Fax Messages

Modified on Tue, 18 Sep 2018 at 09:36 AM


Sending a fax is easy. vFax Desktop allows you to fax PDF, MS Word, MS Excel and MS Power Point documents to your fax destination. Simply start a new email message and attached the document you want to send.

vFax automatically creates a Fax Cover page using the subject and body of your email. It will also calculate the number of pages transmitted and time-stamp the cover sheet. The cover sheet along with the attached document will be transmitted to the destination fax. Once the fax has been delivered vFax will send you a "Successful Fax Delivery" confirmation message.

Note: The system will attempt to deliver the fax 4 times. If vFax is unable to deliver the fax transmission successfully you will receive a "Fax Delivery Failure" email notification.

Supported File Extension Types Include: PDF, TIFF, RTF, DOC, XLS, and HTML


How To Send a Fax 

1. Create an outgoing email and address it to:


X equals the 10-digit fax number you wish to send to.

2. Add a subject in the email subject line (optional).


3. Enter any text in the body of the email message.

This will be included on the cover page. If the body of the email is greater than one page, additional pages will be transmitted. 

4. Attached the file you wish to send as a fax.

Compatible file types include: PDF, MS Word (.DOC), Wordpad (.RTF), MS Excel (.XLS) and MS PowerPoint.


5. Send the email.

Note: The email MUST originate from an email address associated with an existing vFax account.

Successful Fax Confirmation Example:

Failed Transmission Notice Example:

Inbound Fax Messages

Inbound fax messages sent to your vFax phone number are processed by our secure cloud fax servers and converted to PDF. The PDF is then sent as an attachment to the email address associated with the vFax account.


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